Robots bring the Big Mac
Now comes the fully automated McDonald’s
The most modern McDonald’s branch in the world is in Texas. Ordering, paying and receiving the food is all done without staff.
The goods are ordered from vending machines.
At McDonald’s, the robots take over. The branch in Forth Wort, in the US state of Texas, hardly needs any more staff. A few are still in the kitchen. That’s it. Nobody at the counter, nobody at the counter. Robots do the rest. Brave new fast food world…
Orders are placed on large touch screens. You can no longer order a Big Mac or a large portion of fries from employees. It goes without saying that payment is made by credit card. Then you get a number. And waits until a machine spits out the order, writes the “Daily Mail”.
There are no tables
You can’t sit comfortably and eat the unhealthy but delicious meal in the branch. There are no tables. Hungry customers are fobbed off according to the motto “order, pay, take away” – before they eat.
The innovation is only partially well received by customers. Many are afraid that more and more people will lose their jobs. That they no longer have anyone to turn to when they make mistakes. Others are happy that they can order anonymously. And think that robots make fewer mistakes than humans. (pbe)